Delly International B.V. (Ferloa), Hurksestraat 24A, 5652 AK Eindhoven, is responsible for processing your personal data. Questions: info@ferloa.com.
Which data and why
Orders and subscriptions: name, address, email, phone, company name, VAT number, order and payment details. Purpose: delivery, invoicing, automatic monthly payment and customer service. Legal basis: performance of the contract.
Forms: the details you enter. Purpose: handling your question, quote request or withdrawal.
Administration: invoices and payment details. Legal basis: statutory retention obligation.
Website usage, only with your consent: how you use the site, such as pages visited, clicks and scrolling, the type of device and the source you came from. Purpose: improving the website and the shop. Legal basis: consent, which you can withdraw at any time via Cookie settings. See also the cookie information.
Retention periods
We keep administrative data for 7 years because of the tax retention obligation. We keep form messages without an order for a maximum of 12 months. Website usage data is kept for a maximum of 13 months.
Your rights
You can view, correct or delete your data, and object. Email info@ferloa.com for this. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
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Cookies on ferloa.com
We use necessary cookies to make the web shop work. With your consent we also measure how visitors use the site, such as where you click and scroll, so we can improve it. More about cookies
